The Power of Words
Words aren't neutral.
In my opinion they carry intention, emotion and impact and it's been something I've been thinking about this week.
A quote from a favorite poet of mine - Maya Angelou.
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel"
Whether we realise it or not, a single word, sentence, or phrase can steady someone seeking reassurance, or it can quietly undo - even destroy their confidence. A throwaway comment can close a door, while a thoughtful and considered one could open up possibilities and shine light on a bright future.
This is why language is important to me and believe should be for all. It's not just about communication; is about impact - making a difference, helping people course correct with a gentle nudge whilst affirming their strengths. This isn't to say you should be afraid to say anything to people; rather, the key is to be mindful of the power you hold when communicating.
Words are powerful because there is power behind the words we speak. Your tone, presence, energy and intention is part of this important equation and our words can create small or a seismic shift.
When I created my newsletter, I wasn't sure what to call it at first. I decided on Power in Change over Power of Change.
Subtle difference that matters.
The Power of Change focused on the external, what happens around us, with my situation for example; job redundancy (external factor, Dec 2025). A decision outside of my control. As a result, I thought a change of scenery would be in order and flew across the ditch, to Perth and Melbourne to explore.
"To make a choice, to take a chance, to make a change"- Zig Ziglar
The name Power in Change stood out as it referenced inward and what happens within us when we're faced with change and make the decision to do something different. With flying across the ditch with 'my no plan, plan' approach neatly tucked under my arm. I'm embracing the change that is occurring within - the good, bad and ugly on a weekly basis.
Power in change stands as a reminder that we have agency even when things feel like they're falling apart. Maybe it might not be falling apart but rebuilding in the background and we just can't see it yet. And this is where words become - powerful.
The way we communicate about change to ourselves or others, shapes how we experience it. One way is through the Power of Self-Talk an article I published last week and another in how we interpret and process words when in conversation with others. I choose to believe, generally people mean well but from my experience I usually take information exchanged as a grain of salt. I've learned over time that you don't have to implement or 'take on' what anyone says (although appreciated), in the end you got to do what feels right for you.
Going back to my earlier point about how a throwaway comment can close a door, while a thoughtful and considered one could open up possibilities and shine light on a bright future.
So, when leaders say, “Just deal with it - this is how it is now,” they send a message about control, not capability and this quite frankly is the quickest way to switch off (I do).
If leaders say, “Here’s what’s changing - and here’s how we’ll support you through it,” it reinforces dignity, clarity, trust and in my books, increases respect and engagement from the team.
Words create the emotional climate people operate in. It influences whether someone feels dismissed, seen or whether uncertainty feels threatening or empowering.
Double meaning - Fremantle On My Own and as most may know it - Fear Of Missing Out.
With the disestablishment I recently experienced (Dec 2025). I realised it wasn't my first change/ restructure in my working career. I've been made redundant at least 4 times and each time, leadership, not only understood the power of words, they led with values - providing clear communications, offered constant support and did their best to listen and empower employees, this included services to help those impacted to find their next thing. I know this has not been the case for everyone, I've heard some stories!
The observations I'd like to offer from my week, when thinking about the power of words.
A favorite quote are timely reminders and can bring light to situations
Be open to conversations by staying open-minded. The point isn't to agree all the time but to learn and understand different perspectives
Be mindful of your energy. Your words and delivery carry power and shape impact
So, before we speak, especially as leaders, coaches, mentors, or parents - it’s worth pausing and asking:
What will my words leave behind - confidence or doubt?
How will my words shape the way others see themselves and their future?
Am I using my words to build belief or unintentionally diminish it?
Because every conversation is shaping someone’s experience of change.
Words don’t just describe reality but help create it.
Until next time.
Speak soon.
Zee
Move with Change | Move with Confidence
